The information we collect is gathered from several sources. These include product subscriptions forms/registrations, purchases or requests for product information received via telephone, direct mail, email and other electronic sources. From these sources we may collect postal addresses, e-mail addresses, telephone numbers, web site addresses and/or demographic information for those individuals or company representatives that volunteer such information.
For each visitor to our websites, our web server automatically recongises the visitor's domain name and IP address only, but no other identifiable information unless volunteered. In addition, we collect aggregate information on what web pages visitors access or visit.
The information we collect is used to improve the functionality of our products, improve the content of our web pages, to customise the content and layout of our web site, and/or notify visitors about updates to our website.
As part of a subscription and/or registration agreement, subscribers and registrants will be contacted by us through mail, e-mail and/or by phone to communicate with them about their subscription and/or registration. They will be contacted for renewal, re-qualification, surveys, updates concerning their account profile and special offers related to their subscription and/or registration. We will also use the information to contact them for marketing and promotional purposes.
Purchasing information (such as credit card numbers, bank information) is never disclosed in any form to any other party other than the finanical institution to complete the purchase transaction.
From time to time we may also solicit existing subscribers their recommedations on product enhancements and other improvements as well as their opinion and suggestions regarding our marketing and promotional materials, ads, and other related marketing methods.